Privacy Policy
Last Updated: January 18, 2026
1. Introduction
DKC DeKalb Concrete respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our practices regarding your personal data.
2. Information We Collect
We collect several types of information from and about users of our website and services:
Personal Information
This includes your name, address, email address, phone number, and any other information you provide when requesting a quote, contacting us, or using our services. We collect this information when you fill out forms on our website, call us, or communicate with us via email.
Project Information
When you request our services, we collect details about your project including property address, project scope, timeline preferences, and any specific requirements or preferences you share with us.
Usage Data
We automatically collect certain information about your device and how you interact with our website, including your IP address, browser type, pages viewed, time spent on pages, and other diagnostic data.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our services
- To process your service requests and communicate with you about your project
- To send you quotes, schedules, invoices, and other project-related information
- To respond to your inquiries and provide customer support
- To send you updates, promotional materials, and other information that may interest you
- To analyze website usage and improve our online presence
- To comply with legal obligations and protect our rights
4. How We Share Your Information
We do not sell your personal information to third parties. We may share your information in the following circumstances:
Service Providers
We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you. These providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.
Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court order or subpoena.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, encryption, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Project-related information may be retained for several years for warranty purposes, legal compliance, and business records.
7. Your Rights and Choices
You have certain rights regarding your personal information:
- You can request access to the personal information we hold about you
- You can request correction of inaccurate or incomplete information
- You can request deletion of your personal information, subject to legal retention requirements
- You can opt out of receiving promotional emails by following the unsubscribe instructions in those emails
- You can disable cookies through your browser settings, though this may affect website functionality
To exercise these rights, please contact us using the information provided at the end of this policy.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
9. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us so we can take appropriate action to remove such information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
DKC DeKalb Concrete
128 E Roosevelt St
DeKalb, IL 60115
Phone: (779) 204-8361
Email: hi@dekalbconcreteworks.com